"Tower stop your departures we got an emergency returning."
"Who is it?"
"It's 1529. He ah bird strike. He lost all engines. He lost the thrust in the engines. He is returning immediately.
"Cactus 1529 which engines."
"He lost thrust in both engines, he said."
"Cactus 1529 if we can get it to you, do you want to try to land on runway one three?"
"We're unable. We may end up in the Hudson."
The good bit starts about eight minutes in. The thing that just blows me away is putting myself in the seat of that controller. He just lost one of his planes. He knows that 200 people just fell out of the sky, and the massive loss of life that usually goes with that. And he just keeps doing his job without a hiccup, sequencing and vectoring the other planes without betraying how much he absolutely must be freaking out inside. That's professionalism. I know how to handle stress and keep doing your job -- have someone die on you and then go to see the next hangnail. I do it all the time, and I am practiced at it. The difference is that I only have one patient at at time die. Also, most controllers will go their entire career without losing a plane, let alone a commercial jet.
There were a lot of heroes that day, and not all of them were on flight 1529.